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Mystery Shopping without the Mystery Shopper

SellPro Insight is mystery shopping without the mystery shopper, store auditing without the auditor — a mobile polling and surveying tool that eliminates the middleman to get the answers you need at scale, straight from the source.

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Mystery shoppers
81%
of mystery shoppers
perform fewer than 20 shops a month. How reliable is your data?

Challenges in Gathering POS Data

Margin of error

MARGIN OF ERROR

Nobody’s perfect, and when imperfect people execute surveys for which they’ve received little to no training, the results are, well, imperfect.

Collection time

COLLECTION TIME

It can take weeks or even months to collect a sufficient amount of actionable, comparable data—who has that kind of time, or money?

Sample size

SAMPLE SIZE

Insufficient sample size leads to low confidence intervals, rendering data from expensive polling “solutions” useless.

Analytics

ANALYTICS

It takes forever to get the data and when it finally comes, you spend hours transforming spreadsheets into useful, visual models.

How Clients Benefit

Quick deployment

QUICK DEPLOYMENT

Enter your questions and go live instantly.

Rapid response

RAPID RESPONSE

Store associates begin submitting answers within minutes.

Analyze

ANALYZE

Rich and deep analytics at your fingertips—all in near real-time.

No Bias

NO BIAS

No middleman bias or insufficient secret shopper training—get it unfiltered, from the source.

Secret shopping models
 
 
traditional secret shopping models make it nearly impossible to gather cost-effective, unbiased data, in quantities large enough to be statistically and scientifically sound.

Types of data we collect

Compliance

COMPLIANCE

Is your product on the right shelf, at the right time, at the right price, with the right signage?

Competitive Intelligence

COMPETITIVE INTELLIGENCE

What is your competition doing better than you? What are you doing better than them?

Mindshare

MINDSHARE

What do store associates know about your product(s)? More importantly, how do they feel about your product(s)?

Opinion and Feedback

OPINION & FEEDBACK

No more guessing what store associates think— just ask them.

What Makes Insight BETTER?

Analytics

Analytics

Never wonder, never wait. View, drill-down, export—slice and dice at will, all in near real-time.

Versatility

Versatility

Set the sample size, create custom questions, visualize results—literally, in pictures and charts.

Expertise

Expertise

We did it the old, complicated way for years—we had thousands of secret shoppers roaming the stores. But while working with some of the top brands and retailers, we learned how to do it better and make it mobile, all in an app. Easy-to-use, time-saving, cost-effective.

Why Store Associates ENGAGE

Incentives

Incentives

To incentivize is to motivate. Our users are eager to participate for the opportunity to help and to earn points, and awards.

Fun

Fun

Today’s generation of store associates are at their best when they’re having fun, and fun is at the core of the SellPro experience.

Community

Community

Our users are like family. They engage in-store, in-app, and on social media. They spread the word and motivate one another to participate.

Start your Free Trial Now!

Schedule a demo or get 30-day free trial access!